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Frequently asked questions.


When will there be more stock added to the website?

This happens on Wednesdays at 8pm - Please bear in mind items sell fast and stock is not secure in your cart.


When will custom name cups be available?

This is a specialty service we only offer once a year (October/November in time for Christmas). They will be available via the website then.


Things sell fast - can I preorder?

Unfortunately, to keep things fair - preorders aren't something we can offer for individual items. However we will be starting to offer a small number preorders for 4 or 6 sets (of the same cup) when our larger kiln arrives in July/August.


For other questions, please get in touch to chat!